Pricing
Priced per practice, and printed on the page.
Three plans. A bill has two parts: the plan, and any insurance checks beyond the number the plan includes.
1. The plan, per practice
One price for the whole practice. It is charged in advance, on the first of the month.
Verify
$79
per practice, per month
- 150 insurance checks a month included
- Checks one patient at a time
- The estimated patient responsibility, wherever the payer's answer allows one
- The needs-attention list
Front Desk Recommended
$199
per practice, per month
- 500 insurance checks a month included
- A whole day or a whole file checked at once
- The calendar, reminders and patients' own changes
- Payments at the desk and the drawer count
- The owner's overview
Complete
$349
per practice, per month
- 750 insurance checks a month included
- Everything in Front Desk
| What is in it | Verify | Front Desk | Complete |
|---|---|---|---|
| Price, per practice, per month | $79 | $199 | $349 |
| Insurance checks included each month | 150 | 500 | 750 |
| Each check beyond that | $0.30 | $0.25 | $0.25 |
| Checks one patient at a time | Yes | Yes | Yes |
| A whole day or a whole file at once | No | Yes, up to 500 patients a file | Yes, up to 500 patients a file |
| Calendar, reminders and patients' own changes | No | Yes | Yes |
| Payments at the desk | No | Yes | Yes |
The voice agent, telehealth and text reminders are set up with each practice. Ask us, and we will give you the price in writing before you decide.
2. Usage, for what actually happens
On these plans, the only thing that is metered is an insurance check.
- Each plan includes a number of insurance checks a month. Beyond that, each check costs $0.30 on Verify and $0.25 on Front Desk and Complete.
- A check counts when the payer answers it. A timeout, a payer outage or an error on our side does not count.
- Your Billing page shows the same count you will be billed for, as the month goes.
- Extra checks are charged afterwards, on the next invoice.
- If you switch on automatic pre-visit checks, they count like any other and are shown separately on your Billing page.
What you are not paying for
- A check a payer never answered.
- Email reminders by the message. Email reminders, and the links patients confirm and move their visits from, are part of the plan.
- A minimum term. You can close your account at any time. If you cancel part-way through a paid month, we refund the unused part of the subscription pro rata.
- A surprise. We give 30 days' notice before changing a price.
- Your text messaging number. We register each practice's number with the mobile carriers, and the registration and the number are ours to pay for.
Common questions
Is there a contract?
There is no minimum term. You can close your account at any time, and if you cancel part-way through a paid month we refund the unused part of the subscription pro rata. Usage you have already incurred is not refunded.
What happens if we go over our included checks?
Nothing stops. Each extra check is charged at your plan's price for one, on the next invoice, and your Billing page shows the running count.
Can we change plans?
Yes, at any time: ask us. A change takes effect as soon as we make it, and the difference is settled on your next invoice.
How do we pay?
By card or by invoice. Card details are entered on the payment processor's own page and are never seen or stored by us.
Will the price change?
Not without 30 days' notice.
What do the voice agent, telehealth and text reminders cost?
Ask us. Each is set up with the practice, and we will give you the price in writing before you decide. Registering your text messaging number, and the number itself, are ours to pay for.
Talk to us
Book a 20-minute look. Tell us how many providers you have and what your front desk spends its day on. We will show you the app with a sample practice and answer what you ask.
- support@elleryhealth.net
- Phone
- (732) 444-7364
- Hours
- Monday to Friday, 9:00 am to 5:00 pm Eastern